TERMS AND CONDITIONS OF USE
In General
Dream-Relief, Inc. (“Dream-Relief”) owns and operates this website. The terms and conditions within this document govern your relationship with Dream-Relief and your use of this website located at http://dream-relief.com (“Website”).
Your access to and use of this Website is subject to the following terms and conditions (the “Terms and Conditions”) of use, as amended from time to time. The Terms and Conditions are to be read together with any terms, conditions or disclaimers provided in the pages of the Website. The Terms and Conditions apply to all users of the Website and by accessing and using this Website and the purchase and sale of the products including the services and resources available or enabled by the Website, you accept and agree to be bound by and comply with the Terms and Conditions.
Dream-Relief reserves the right to make modifications to the Website and these Terms and Conditions without notice, including changing, suspending or terminating any products or services provided through the Website or imposing additional terms and conditions on the use of the Website. You agree to review these Terms and Conditions regularly and by continuing to access and use this Website; you accept and agree to any changes. You agree that Dream-Relief will not be liable to you or any other party for any change, suspension or termination of any product or service provided by Dream-Relief or through the Website.
This Website may contain links to other websites that are not operated by Dream-Relief. Dream-Relief has no control over these websites and accepts no responsibility for them, or for any loss or damage that may arise from your use of them. Your use of these websites will be subject to the terms of use and service contained within each.
If you do not agree to BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THIS WEBSITE OR THE SERVICES.
Use and Restrictions
You are only permitted to use the Website for your own personal, non-commercial purpose. The materials contained on the Website may only be printed, copied or saved to your own computer for your personal, non-commercial use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial purposes (including, without limitation, screen scraping, database scraping and any other activity intended to collect, store, summarize or manipulate any materials or data whether by an automated program or a manual process) is prohibited. Additionally, you agree to that you will not:
- take any action that imposes or may impose (to be determined in Dream-Relief’s sole discretion) an unreasonable or disproportionately large load on Dream-Relief’s infrastructure;
- interfere or attempt to interfere with the proper working of the Website, or any activities conducted on or with the Website; or
- bypass any measures Dream-Relief may use to prevent or restrict access to the Website.
Any breach of this provision may constitute a criminal offense and Dream-Relief will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
Customer Submissions
If you choose to register with Dream-Relief for the purchase of goods through this Website, you agree, represent and warrant that you will:
- provide true, accurate, current and complete information about yourself as prompted by any registration functions on the Website; and
- maintain and promptly update any information to keep it true, accurate, current and complete at all times.
If you provide any information that is untrue, inaccurate, not current or incomplete, or if Dream-Relief has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Dream-Relief shall have the right to suspend or terminate your account and any or all privileges on the Website and to refuse any and all current or future use of the Website.
You are not permitted to allow anyone else to use your account, nor are you permitted to use anyone else’s account. You must keep your account password secure and you must not provide it to anyone else, except an authorized Dream-Relief representative. You agree to immediately notify Dream-Relief if you suspect there has been unauthorized use of your account or some breach of the security of your account. You are solely responsible for any use or misuse of your account or password and for all activity that occurs using your account. Dream-Relief will not be liable to you or to any third party for any authorized or unauthorized use of your account.
You acknowledge and agree that Dream-Relief may access and/or disclose your account and related information if required to do so by law or if we have a reasonable belief that such actions are reasonably required to:
- comply with legal obligations imposed on Dream-Relief including any subpoenas, investigative demands, or court orders directed to Dream-Relief, Inc.;
- enforce or fulfill these Terms and Conditions; or
- protect the rights, property or safety of Dream-Relief, other users and/or the general public.
All accounts remain the property of Dream-Relief, and may be cancelled or suspended at any time by Dream-Relief without any notice or liability to you or any other person.
Sale Orders
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this is not an acceptance of your order. No contract is formed until Dream-Relief sends an e-mail confirmation that the products you ordered have been shipped to you. Only those products listed in the confirmation e-mail sent at the time of shipment will be included in the contract formed and subject to the following terms of service.
You must be at least eighteen (18) years of age or older to purchase products (“Products”) through the Website. By submitting an order for Products, you represent that you are 18 years of age or older and you are not purchasing Products for anyone who is younger than 18 years of age.
Payment
Payment can be made by VISA or MasterCard. Please complete the credit card section at the checkout page in full. Dream-Relief uses XXXXXX as its payment processor. Dream-Relief does not store any credit card information on its systems.
By submitting your order, you represent that you are authorized to use the designated credit card and you authorize Dream-Relief to charge your order to that credit or debit card. When entering your billing information during the checkout process, you must enter the billing address associated with your credit or debit card. Dream-Relief reserves the right to obtain authorization from the issuer of that credit or debit card and reserves the right to decline to accept any proposed card transaction.
Pricing and Availability
All purchases from Dream-Relief are subject to availability. Errors in product details, descriptions and prices may occur despite efforts to ensure accuracy. If Dream-Relief discovers an error in the price of any products that you have ordered, Dream-Relief will inform you of the error and you will have the option of either reconfirming your order to cancelling it. If Dream-Relief is unable to contact you then Dream-Relief will treat the order as cancelled. If you have already paid for the products then you will receive a full refund.
Dream-Relief may, in its sole discretion, refuse, limit or cancel orders. If Dream-Relief believes that a false or fraudulent order was made, Dream-Relief is entitled to inform the relevant authorities in additional to pursing any other rights or remedies available at law.
Every effort has been made to stock adequate quantities of the products offered on the Website. Some of the products, however, are available in relatively small quantities. Some items referred to on the Website may be or become out of stock.
If Dream-Relief is unable to fill an order for a product ordered through the Website, you will be notified by email and we will only charge the credit or debit card for the products that were fulfilled.
Refund
All products are sold with a thirty (30) day refund policy. If you are not satisfied with any of the products, simply return the unused portion of the product however, Dream-Relief asks that you pay shipping for the returned product. If the return is a result of Dream-Relief’s error, such as if you received an incorrect or defective product or you are not satisfied with the product then, Dream-Relief will give you a full refund of your purchase price as well as shipping costs. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
To initiate a return send an email to support@dream-relief.com, fill out our contact form on the Website or call Dream-Relief at 720-727-4707.
If your product is incorrect, defective, or damaged upon arrival; you may choose either a refund or Dream-Relief will exchange it at no additional cost to you.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive your money much more quickly in many cases. This time period allows for the transit time for Dream-Relief to receive your return from the shipper (5 to 10 business days), the time it takes Dream-Relief to process your return once it is received (3 to 5 business days), as well as the time it takes your bank to process Dream-Relief’s refund request (5 to 10 business days).
If for any reason you do not receive your refund after 14 days, Send an email to support@dream-relief.com and let us know. We will do everything in our power to resolve the issue immediately.
Product Effectiveness
If Dream-Relief products didn’t meet your expectations, there’s a good chance that you may not have found the right dosage yet. A lot of customers who report that CBD didn’t work for their use often times report back much more positive results when they change the strength of the products.
If you think that might help, simply reach out to the Dream-Relief team through email at support@dream-relief.com and somebody will assist you in finding the right CBD product and dosage for you.
Third Parties Acting On Dream-Relief’s Behalf
Your personal information is provided by Dream-Relief to third parties in order to facilitate payment and delivery. Dream-Relief only transfers your personal information to third parties who have agreed to comply with appropriate privacy and security standards.
Shipping and Delivery
Dream-Relief’s shipping and delivery policy can be found at http://dream-relief.com/shipping-policy .
Order Quantities
Dream-Relief reserves the right to limit order quantities. Minimum and maximum order quantities as well as order values will be set and changed from time to time. Dream-Relief may reject an order if it appears, in Dream-Relief’s sole opinion; you are attempting to circumvent an order limit.
Errors
Dream-Relief attempts to ensure that the information on the Website is accurate. However, no warranty of accuracy or completeness is expressed or implied. Dream-Relief expressly reserves the right to correct errors and to change or update information on the Website at any time without notice.
Trademarks and Copyright
Unless otherwise specifically stated herein, all materials on the Website, including text, photos, underlying HTML, illustrations, maps, designs, icons, audio clips, video clips, documents, products, software and all other content is either owned by Dream-Relief or Dream-Relief has obtained a license or permission to use the materials for the Website.
Except with respect to your submissions and the submissions of other users, you agree that Dream-Relief and its suppliers own all rights, title and interest in Dream-Relief properties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Website, the services, or properties.
Trademarks, service marks, logos, graphics, images, HTML, codes, multimedia clips, Java codes, button icons, banners and software appearing in this site are our property or the property of the party that provided the trademarks, service marks, logos or copyrighted material to Dream-Relief. Dream-Relief, and any party that provided any of the foregoing to Dream-Relief, retain all rights with respect to any of our or their respective trademarks, service marks, logos and copyrighted material appearing in this site. Dream-Relief trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.
Reproduction of any materials requires the advance written permission of Dream-Relief, or the original creator, where applicable to request permission, contact the web content team of Dream-Relief using the Contact Us Form and detail your request in the message section.
Class Action and Arbitration
You and Dream-Relief, and its legal entity or any subsidiaries, agree that any proceedings to resolve or litigate any dispute whether through a court of law or arbitration shall be solely conducted on an individual basis. You agree that you will not seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action.
You agree that any claim or dispute in connection with: (i) the use of this Website; (ii) the use and/or purchase of any of Dream-Relief products or services through the Website or distributed through the Website; (iii) or any information or content stored or viewed on the Website; will be resolved by binding arbitration rather than in court, except for certain small claims actions. Arbitration means you are giving up the right to go to Court and assert any rights you may have, except for any matters that do not fall under this arbitration clause as previously mentioned.
Arbitrations under this Agreement will take place on an individual basis, and class actions are not permitted. This agreement does not allow class or collective arbitrations, or class actions, even if arbitration rules would. The arbitration will be binding non-appearance, and initiated through an established alternative dispute resolution provider, and any award shall be confidential and shall remain confidential. Each party is to be responsible for any filing fees to commence arbitration and any costs related to the Arbitration process. Both parties agree to have such arbitration claims heard in Colorado.
In the event that the law does not permit the abovementioned dispute to be resolved through arbitration, you agree that any actions shall be brought solely in a court of competent jurisdiction located within Colorado. The prevailing party in any such action shall be entitled to their reasonable attorneys’ fees and costs.
To summarize, both parties agree that they are waiving their right to a trial by jury and that any dispute must be submitted to binding arbitration. By placing an order on Dream-Relief’s Website, you irrevocably waive any right you have to join claims with those of others in the form of a class action or similar procedural device. Any claims relating to your usage of Dream-Relief’s Website or product must be asserted individually.
U.S. Law Applies
This Website is intended for users located in the United States. It is up to you to determine whether accessing this Website and purchasing Dream-Relief products are legal where you are. You access this Website and purchase Dream-Relief products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Dream-Relief and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
Intellectual Property Disclaimer
Any trademarks/names or copyrighted materials on this Website are owned by the respective trademark owners or copyright holders. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Dream-Relief.
Indemnity
You agree to indemnify, defend and hold harmless Dream-Relief, its shareholders, directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.
Warranty Disclaimer
The information found on the Website is provided as a public service by Dream-Relief. The Website and all of the information it contains is provided strictly “as is” and without warranty of any kind, either expressed or implied.
Dream-Relief cannot guarantee that all information is current or accurate. Every effort is made to ensure the accuracy, currency and reliability of the content. At any time, some details may not yet reflect recent changes.
Not Medical Advice
Any information provided on the Website or by Dream-Relief is not intended to be medical advice and does not replace the need to consult a healthcare provider.
Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between Dream-Relief and you.
